PSD2 authorisation expires
Banks require re-authorisation every 90 days via Strong Customer Authentication (SCA). If you miss this, the connection stops silently.
Why bank connections fail — and what you can do about it
Automatic bank connections don't always work. Discover the causes and how StatementBridge helps you import bank statements regardless.
The promise of automatic bank connections
Many accounting packages offer automatic bank connections via PSD2 (Payment Services Directive 2). In theory, the software automatically retrieves your transactions from the bank. In practice, this regularly goes wrong.
Common causes of failing bank connections
Bank changes its API
Banks regularly update their PSD2 API. If the accounting software doesn't keep up quickly enough, synchronisation problems arise.
Third-party outages
Many connections run through aggregators such as Plaid, Salt Edge or Yodlee. Outages at these providers affect all users at once.
Business accounts
Some banks only offer PSD2 for personal accounts. Business accounts often still require manual file uploads.
Foreign banks
PSD2 only applies within the EU/EEA. Transactions from banks outside Europe are not available through automatic connections.
Historical data
Bank connections usually only provide recent transactions (30-90 days). For older data, you need to download files manually.
The solution: manual import with StatementBridge
When automatic bank connections fail, StatementBridge offers a reliable alternative:
- Download your bank statement manually from your bank (MT940, CAMT.053 or CSV)
- Upload the file to StatementBridge
- Convert to the format your accounting software expects
- Import the converted file into your accounting system
This process takes less than a minute and gives you full control over which transactions are imported.
When is manual import better than a bank connection?
- For occasional import of historical transactions
- When the bank connection regularly drops out
- For accounts at foreign banks
- When switching to new accounting software
- For one-off projects or year-end closings