Frequently asked questions
Answers to the most common questions. Search or browse by topic.
No question found for this search. Feel free to ask us directly.
Getting started
The basics and your first conversionWhat is StatementBridge?
StatementBridge is an online tool that lets you convert bank statements and transaction files between different formats such as MT940, CAMT.053, CSV, Excel, OFX and more. Upload a file in one format and download it in the format your accounting software requires.
How do I upload a file?
Drag a file onto the upload area on the home page or click to select. StatementBridge detects the format automatically (MT940, CAMT, Excel, CSV, PDF) and guides you through the steps: map columns where needed, review transactions and pick the output format.
Can I save my account numbers?
Yes, in the address book. In step 4 (Import settings), click the book icon next to the IBAN field for a list of your saved accounts (name + IBAN); picking one fills in the account number, BIC and currency. Save a new number via the link below the field. Available to all signed-in users; account numbers are stored encrypted.
Formats & conversion
Banks, formats and accounting packagesWhich file formats are supported?
StatementBridge supports MT940 (SWIFT), CAMT.053 (ISO 20022), CAMT.054, CSV, Excel (.xlsx, .xls), OFX, CODA (Belgian), DATEV (German) and PDF (with AI extraction). For both import and export.
Why can't my accounting software import my bank statement?
This is usually because the file format from your bank doesn't match what your accounting software expects. Banks provide files in MT940, CAMT.053 or CSV, but accounting packages have different requirements. StatementBridge solves this by converting the file to the correct format.
What is the difference between MT940 and CAMT.053?
MT940 is the older SWIFT standard for bank statements, used by many Dutch and European banks. CAMT.053 is the newer ISO 20022 XML standard that contains more detailed information. Many banks are transitioning from MT940 to CAMT.053, which can cause import problems in older accounting software.
Can I convert CSV bank statements to MT940?
Yes. Upload your CSV file, map the columns to the correct fields (date, amount, description, etc.) and choose MT940 as the export format. StatementBridge generates a valid MT940 file that you can import into your accounting software.
How does PDF extraction work?
Text PDFs are read without AI first. If that fails, for example with a scan, you can start an AI scan yourself: it costs 1 credit, without a subscription or your own key. Pro includes 10 AI scans per month; beyond that Pro pays per scan too. Pro also supports your own Anthropic, OpenAI, Google, Mistral or xAI key; you then pay the provider directly. Export counts separately as a conversion. An AI scan handles up to 50 pages; check the result before import.
Which accounting packages are supported?
StatementBridge generates standard formats that many packages can import; acceptance depends on the package, its version and the account settings. MT940: Exact Online, Twinfield, AFAS, SnelStart, Moneybird, e-Boekhouden, Yuki. CAMT.053: Exact Online, Twinfield, AFAS, Moneybird, Yuki, Visma. OFX: packages that import OFX. CODA: Belgian accounting packages. DATEV: German accounting packages. Excel/CSV for manual processing.
Can I import PayPal, Stripe or Mollie transactions?
Yes. Export your transactions as CSV from PayPal, Stripe or Mollie, upload the file, map the columns (date, amount, description) and export to MT940 or CAMT.053. You then import that file into Exact, Twinfield, AFAS, Moneybird or another package.
Can I convert AMEX or ICS credit card statements?
Yes. AMEX and ICS provide statements as CSV or PDF. Upload the file and convert to MT940 or CAMT.053. For PDF statements you can use AI extraction using credits or your own key on Pro. Tip: enable 'Reverse amounts' for credit card statements if needed.
Can I import foreign currency (USD, GBP) statements?
Yes. Set the correct currency in step 4 (Import settings) — USD, GBP, CHF, etc. — and StatementBridge writes the correct currency codes. Note: some packages (such as Exact Online) need a separate ledger per currency and may refuse a foreign IBAN; a placeholder account number is not issued by a bank and strict packages can reject it.
My bank gives a format my accounting package won't accept. Now what?
That's exactly what StatementBridge is for. Upload the statement in the format your bank provides (e.g. CAMT.053) and convert it to the format your package expects (e.g. MT940). You check the result before downloading.
Plans & credits
Free, Starter, Pro and one-off conversionsIs StatementBridge free to use?
Yes, StatementBridge offers a free plan with 2 trial conversions (one-off, only successful conversions count toward the limit) and unlimited transactions per file. Need more? Choose pay-per-use (€2.95 per conversion), the Starter plan (€9/month, 10 conversions) or Pro (€25/month, 50 conversions + AI with your own API key). An AI scan without Pro costs credits.
What happens when I reach my conversion limit?
Buy a one-off conversion for €2.95 (unlimited transactions, no subscription) or upgrade to Starter (€9/month, 10 conversions) or Pro (€25/month, 50 conversions + AI with your own API key). An AI scan without Pro costs credits. Only successful conversions count.
Does the sample file count as a conversion?
No. The sample file you can download on the upload page is free to convert; it does not count against your balance or monthly limit.
What happens if a conversion fails?
An export only counts once the file has been generated; if generation fails, it costs no trial conversion, credit or monthly allowance. If your accounting package rejects a generated file, the conversion still counts. An AI scan that returns transactions counts, even with a balance warning; a scan that ends with an error message is refunded automatically. If a scan is interrupted without a result (for example by a timeout or server restart), the credit is refunded at your next visit or within 24 hours at the latest. If no download link appears after an export, export the same file again within 24 hours with the same amounts, dates and debit/credit: that does not count a second time (if you change those, it is a new conversion). If your balance is still wrong afterwards, let us know at statementbridge@fiduro.nl; we check it and refund.
Privacy & security
How we handle your dataIs my data safe with StatementBridge?
Connections use HTTPS. Passwords are stored as bcrypt hashes; API keys and the IBANs in saved profiles and the address book are stored encrypted. The source file is deleted no later than 1 hour(s) after upload; if an interruption leaves it behind, automatic clean-up removes it, usually within 25 hours. Export files contain transaction data and can be downloaded for up to 24 hours; they are removed at the next clean-up after that. Conversion metadata and account details you save are retained. Files you e-mail to us yourself, for example with a support question, stay in our support mailbox until we delete them; please do not attach complete statements. Connections use HTTPS; the application and database run in Frankfurt. An AI scan sends the PDF content to the AI provider.
How long are my files kept?
The source file is deleted no later than 1 hour(s) after upload; if an interruption leaves it behind, automatic clean-up removes it, usually within 25 hours. Export files contain transaction data and can be downloaded for up to 24 hours; they are removed at the next clean-up after that. Conversion metadata and account details you save are retained. Files you e-mail to us yourself, for example with a support question, stay in our support mailbox until we delete them; please do not attach complete statements. Connections use HTTPS; the application and database run in Frankfurt. An AI scan sends the PDF content to the AI provider.
Didn't find an answer?
Ask your question directly to our team.